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Using the Windows Control Panel

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You can remove Trellix Endpoint Security (ENS) 26.x by using the Windows Control Panel on the endpoint. You might do this for testing or before reinstalling the product on a single endpoint.

Caution

Reinstall the client software as soon as possible. When it is uninstalled, the endpoint is not protected against threats.

  1. On the endpoint, open the Windows Control Panel, then go to the Uninstall Programs screen.

  2. From the list of programs, select each installed product module, then click Uninstall.

    • Trellix Endpoint Security Adaptive Threat Protection — Must be uninstalled before uninstalling Threat Prevention.

    • Trellix Endpoint Security Firewall

    • Trellix Endpoint Security Threat Prevention

    • Trellix Endpoint Security Web Control

      Trellix ENS Platform (Common module) is uninstalled automatically with the last product module. You can't uninstall it while other product modules are installed.

  3. If prompted, enter a password.

    By default, no password is required.

  4. Wait for the installer to report that it has removed the support components. If you do not see a notification, check the Event Log to verify that Trellix ENS Platform was removed successfully.

  5. If no other Trellix products are installed, select Trellix Agent in the Uninstall Programs screen of the Windows Control Panel, then click Uninstall.