Before you log in to your account, you must enroll the account in your IAM organization.
Account enrollment
When your Trellix IAM account is created, you receive an email message that provides a link to a self-service enrollment Web site. Your user access privileges are managed by your IAM organization administrator. At the enrollment site, you configure additional account information:
Account password
Account profile―Nickname and job title
Account preferences―Time zone and language
Phone number―Mobile device that receives login verification codes
Notification method―Email, SMS text message, or disabled
You can update this information at any time. See Changing the password for your IAM user account and Setting user information and preferences for your IAM account.
IAM username and password
The user name for your Trellix IAM account is the email address at which you received the invitation to enroll your new account.
You create the password for your account during the self-enrollment process. An administrator of your IAM organization configures password strength requirements and policies for password reuse, invalid login attempts, and inactive accounts.
To view the number of days remaining until your password expires, go to the Manage Password and Security page (select My Settings > Password & Security).
If you forget your password, or if you are locked out of your account, contact an IAM organization administrator and request a password reset for your account.
Phone number
Your user preferences include your phone number. If two-factor authentication is enabled for your IAM organization, you must enter a one-time use verification code as a part of your login process. Trellix IAM sends verification codes to this phone number through SMS text messages or voice calls.
If you install the Google Authenticator mobile app on your SmartPhone, the app generates verification codes for your IAM user account. The app generates verification codes even if your smartphone has no phone or data connectivity
Backup codes for 2FA
If two-factor authentication is enabled for your IAM organization, you can generate a set of ten verification codes as a backup measure. In case you do not have your mobile device with you when you need to access your IAM account, you can authenticate by using one of the backup verification codes.