After rebooting, log into the server using the default credentials.
Username: fireeye
Password: f1re3ye

Create a new user account to replace and disable the default account. You will need to use the credentials you are creating now to log into the server.

Enter a password for this account. Reenter the password for confirmation.
Important
Create a strong password, not a weak one that is easy to crack.
Specify whether you will be using DHCP to configure your management interface.
Enter the hostname for this device. This will be the name that you provided in the Cloud Collector Planning Worksheet.
Using the space bar, select the interface to be used as the Management Interface, and press Enter.

If you have chosen to use DHCP for the management interface configuration, skip to step 8. If you have not chosen to use DHCP, enter the following:
IP address you would like to assign to the management interface
Netmask appropriate for this IP address
Gateway IP address for this network
DNS search domain appropriate for this host
Primary DNS server’s IP address
Using the space bar, select one or more devices to be used for the Monitor Interfaces, and press Enter.

Enter the fully qualified domain name (FQDN) of the Cloud Collector management server.
ccmaster01.map.mandiant.com or
ccmaster02.map.mandiant.com

Enter your Helix ID, which you can obtain from the Helix Web UI.
Review your entries. If any of the items are incorrect, use the arrow or tab key to select either ‘Yes or No.
Selecting No will restart the configuration process and allow you to make necessary changes. Selecting Yes will confirm the information you have entered and commit the configuration changes.

When prompted, select OK to reboot the device. Be sure to remove the installation media when finished.
Configuring the Cloud Collector
- Published on Sep 5, 2026
- 1 minute(s) read
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