Managing a cloud connection

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The detail view of a cloud connection allows you to do the following:

  • View cloud connection details, such as the sender name, time since the last poll, and latest status message.

  • Audit events coming into Helix Enterprise from the cloud connection to understand its activity.

  • View event logs from the cloud connection.

  • Re-enable a cloud connection that was disabled due to a system or user input error.

  • Remove a cloud connection.

Note

To change the configuration settings for an existing cloud connection, remove the connection and then add it again with the new settings.

To access the detail view:
  1. From the main menu, select Configure > Cloud Connect.

  2. Locate the cloud connection.

  3. Click the arrow to expand the connection information.