Adding or editing alert comments

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Follow these steps to add or edit a comment for an alert. You can add or edit an alert comment without acknowledging the alert.

Note

The Endpoint Security (HX) Web UI stores the latest alert comment only. Historical comment entries and timestamps are not supported.

To add an alert comment:
  1. Click Alerts from the Dashboard menu to access the Alerts page.

  2. In the Alerts Table, locate the alert you want to add a comment to.

  3. Click the Options icon associated with the alert.

  4. Select Add Comment to open the Comment window.

  5. Enter details about the alert or the investigative that you want to record.

To edit an alert comment:
  1. Click Alerts from the Dashboard menu to access the Alerts page.

  2. In the Alerts Table, locate the alert for which you want to edit the comment.

  3. Click the Comments field for the alert to open the Edit Comment window.

  4. Modify or add details about the alert or the investigative that you want to record.