Managing on-demand quarantine access keys

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On-demand quarantine access keys are managed in the Users page of the Web UI.

To access the Users page, got to Manage > Users.

You can also access the Users page by clicking the Manage On-Demand Quarantine Access Keys link in the configuration page of a domain or domain group.

ETP_Users1.png

The Users page lets you resend existing access keys, reset access keys, and add non-admin users with new access keys.

To resend users their on-demand quarantine access keys:

  1. In the Users page, search or filter for the non-admin users you want to send the access keys to. For more information about the Users page, see View and manage non-administrative user details.

  2. In the list of filtered users, select one or more non-admin users.

  3. Select the envelope icon (ETP_email.png) to resend all selected non-admin users their original access links through email.

To reset users' on-demand quarantine access keys:

  1. In the Users page, search or filter for the non-admin users you want to send the access link to.

  2. In the list of filtered users, select one or more non-admin users.

  3. Select the refresh icon (ETP_refresh.png) to resend all selected non-admin users new access keys through email.

To add new users with new on-demand quarantine access keys:

  1. In the Users page, click Import Users.

  2. Click Import Users from CSV File in the pop-up window and select a CSV file from your local file explorer.

  3. Select Send On-Demand Quarantine Access Link to new users.

  4. Click Submit.

The following is an example of the email sent to non-admin users when they are added to the organization or when their On-Demand Quarantine access keys are resent or reset:

ETP_UsersMail1.png