Redirecting emails to another mail server

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You can redirect emails from the deferred queue to another downstream mail server by using the Email Security - Server appliance Web UI or CLI:

If your mail server encounters a temporary failure and is shut down for a period of time, you can redirect your emails in the deferred queue by configuring an IP address and port of another downstream mail server on the Email Security - Server appliance.

Note

You can redirect emails to another downstream mail server when the Email Security - Server appliance is deployed in Block analysis mode or Monitor analysis mode.

Prerequisites

  • Administrator, Operator, or Monitor access to the Email Security - Server appliance.

  • An established connection between your Email Security - Server appliance and the Internet.

  • The appliance database contains one or more emails that have been processed.

  • Verify that the Email Security - Server appliance is deployed in Block analysis mode or Monitor analysis mode. Use the show email-analysis command. For details about how to configure Block analysis mode or Monitor analysis mode, see Configuring the analysis mode using the Web UI or Configuring the analysis mode using the CLI.