A fastpoll is used to determine quickly if a full poll session is required. The agent sends a non-encrypted (non-secure) poll request to the server to determine if any tasks or information are waiting to be shared with the agent. If information is waiting, the agent establishes a standard encrypted poll session. If no information is waiting, the agent closes the connection.
The fastpoll ensures that information sharing occurs promptly without degrading network performance. The fastpoll interval can be set using the Web UI or the API. Valid values for the fastpoll setting range from 20 to 86400 seconds. The fastpoll interval setting distributed with the Endpoint Security (HX) xAgent software is 60 seconds.
To disable the fastpoll feature, set the fastpoll interval larger than the full poll interval.
This section covers how to use the Web UI to configure the fastpoll interval. See the Endpoint Security (HX) REST API Guide for information on using the API to configure the fastpoll interval.
Admin access to the Web UI
Configuring the Fastpoll Interval for All Endpoints
Important
Full poll and fastpoll settings are is available in the Agent Default Policy only
Log in to the Web UI as an administrator.
From the Admin menu, select Policies to access the Policies page.
From the Policies table, click the Agent Default Policy link to go to the Edit Policy page.
Select the Polling tab.
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Enter the fastpoll interval (hours, minutes, and seconds) in the Fastpoll agents fields. Valid values for the fastpoll setting range from 20 to 86400 seconds. The default value is 60 seconds.
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Click Save.
Note
Click Reset to defaults to revert the fastpoll interval to the default setting.