service Section Settings

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The service section settings define the interaction between the server and the agent. These settings can also be changed manually for an individual host using a text editor.

Setting Key

Default

Supported Edit Methods

Web UI

CLI

API

config_poll_interval_sec

900 seconds (15 minutes)

Yes

Yes

Yes

config_pull_enabled

true

No

No

Yes

fastpoll_agents

60 seconds

Yes

No

Yes

poll_agents

10 minutes

Yes

No

Yes

request_sysinfo

4 hours

Yes

No

Yes

config_poll_interval_sec Key

The config_poll interval key specifies the number of seconds at which polling occurs for the configuration file. Valid values are integers ranging from 60 seconds (one minute) to 86400 seconds (one day).

The default is 900 seconds (15 minutes).

Change this setting using one of the following methods:

config_pull_enabled Key

The config_pull_enabled key indicates whether the xAgent configuration file is dynamically pulled from the Endpoint Security (HX) server . When the configuration file is pulled from the server, configuration updates are applied automatically, overwriting the file on disk.

A new configuration file may force the agent service to be restarted, depending on which configuration setting was changed.

Valid values are true (the configuration file is dynamically pulled) and false (the configuration file is not dynamically pulled). The default is true.

Change this setting using one of the following methods:

  • API custom configuration channels (see Using API Custom Configuration Channels). If you are using API custom configuration channels, make sure this value is true in the channel settings.

  • Manually on individual endpoints using a text editor (see Modifying the Configuration File for a Single Endpoint). Set this value to false to ensure that your changes are not overwritten the next time the Endpoint Security server sends an updated configuration file to all of its provisioned agents.