The upgrade checklist identifies actions that must be performed when you upgrade ePO - On-prem.
Important
You must complete all steps in the pre-upgrade checklist before you upgrade.
Extra steps are required if you installed ePO - On-premin a cluster environment. For information about cluster environment, see Upgrade your ePO - On-prem cluster server.
Confirm you have successfully backed up your ePO - On-prem databases and directories.
Stop Remote Agent Handlers.
Prepare ePO - On-prem services for upgrade.
Run the InstallShield Wizard.
Upgrade Agent Handlers (if applicable).