The pre-upgrade checklist identifies what to do before you begin your upgrade, so you have a successful upgrade and limited downtime.
Plan for a successful upgrade.
Download the Pre-Installation Auditor.
Download ePO - On-prem software.
Run the Pre-Installation Auditor to check for issues that could cause the upgrade to fail, and compatibility of installed products.
Prepare your environment.
Back up ePO - On-prem databases and directories.
Update database server certificates.