You can reset the password of a local user who has forgotten their account password. Trellix IAM automatically emails the user a link to a password reset page for that account. You can also copy the link to the clipboard of your local system.
Note
You cannot reset the password of an external user.
To reset the password of a local user account, use the Users page.
To reset the password of a local user account:
Log in to the IAM Web UI.
Select Organization Settings > Users.
The Users page lists all IAM user accounts known to your IAM organization.
The Internal Users panel lists user accounts that are defined in your organization. The External Users panel lists user accounts that are defined in other organizations but which the organization administrator has added and assigned roles.
(Optional) Sort and filter the list on the Email field, the Nickname, field, or the Phone Number field.
Find the user account that needs the password reset.
Click the Options icon for that user account and select Reset Password.
Click OK.
Trellix IAM automatically sends the user a link to a password reset page for that account.
(Optional) To copy the link to the password reset page, click Copy Links near the top of the page and click the Copy icon.
Save the link. If the user did not receive the automated email message, you can send the link again using your own email account.