System level configuration (recommended)

Log on to the DSM as an administrator of type System Administrator or All. Do not switch into a domain. If you're already in a domain, then exit it by selecting Log > Exit Domain.

Note

If you're logged into a domain, the domain name appears in the upper-right corner of the Vormetric Web Console.

Click System > Log Preferences.

In the Log Preferences window, click the FS Agent Log tab.

At a minimum, make sure the following configurations are made to send Vormetric application-level policy evaluation messages to the Helix Enterprise syslog server:

1. In the Message Type Row:

   1. In the Log to Syslog/Event Log column, set the level to INFO.

   2. In the Upload to Server column, set the level to ERROR.

2. In the Policy Evaluation Row:

   1. In the Level columnSet the level to INFO.

   2. In the Log to Syslog/Event Log columnSet the level to at least INFO.

   3. In the Upload to Server column, set the level to at least ERROR.

Note

Additional logging can be configured, but this will suffice to log the specific messages detailed above that Helix Enterprise will alert on.

Caution

Setting Upload to Server to INFO or DEBUG level for policy evaluation can affect DSM performance. It is highly recommended that you turn on Log to File or Log to Syslog instead of Upload to Server for INFO and DEBUG level.

Under Syslog Settings on FS Agent Log page, add the Helix Enterprise system details:

Click Apply to apply changes.