Uninstall Agent Handler from ePO - On-prem

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You can successfully uninstall Agent Handler from your system using the following methods.

Important

If you want to reinstall the Agent Handler later and manage existing deployed agents, ensure you back up your agent-server communication keys before proceeding, as they cannot be regenerated later.

Uninstall through Windows Control Panel

  1. Open the Windows Control Panel on the system where your  server is installed.

  2. Navigate to Programs and Features.

  3. Select Trellix Agent Handler Uninstall/Change.

Uninstall using the installer file

  1. Locate the Agent Handler Installer folder.

  2. Run SetUp.exe.

  3. Choose one of the following options:

    • Remove: Select this option to completely uninstall the Agent Handler.

    • Modify: Use this option to change the ePO Server details or reconfigure Remote Agent Handler to another ePO.

      1. Update the necessary ePO Server details.

      2. Enter Admin username and password and click Next.

      3. Enter the database credentials.

      4. Click Next to apply the modifications.

    • Repair: Select this option if you want to repair an existing installation.

      1. Enter Admin username and password and click Next.

      2. Enter the database credentials.

      3. Click Next to initiate the repair process.

Silent uninstallation through command prompt

  1. Open a command prompt in Administrator mode.

  2. Run the following command:

    Setup.exe /qbx EPO_Server={server_info} MFSADMINUSERNAME_UE={User_Name} 
    MFSADMINPASSWORD_UE={Password} INSTALLDIR={AH Install Dir} 
    SQL_SERVER={EPO_DB} SQL_DATABASE={EPO_DBName} SQL_USER=sa 
    SQL_PASSWORD={Sql_Password}