Upgrading Trellix Agent using Product Deployment task

You can upgrade Trellix Agent by creating an individual client task in ePO - On-prem and then assign the task to run on group of systems. This is applicable only for a group of systems listed under System Tree that are managed and actively communicates with ePO - On-prem.

When you are upgrading Trellix Agent on a large network simultaneously, you should consider the size of the installation package file and the available bandwidth. For example, upgrade one group in your System Tree at a time. In addition to balancing network traffic, this approach simplifies tracking progress and troubleshooting.

1. Log on to your ePO - On-prem console.

2. Select Menu → Systems → System Tree.

3. On the Assigned Client Tasks tab, select Actions → New Client Task Assignment to open the Client Task Assignment Builder page.

4. To schedule a task, select the following:

   1. Product as Trellix Agent

   2. Task Type as Product Deployment

   3. Task Name as the Trellix Agent upgrade task. If the task is not available, create a task as mentioned in the following steps.

      You can view the properties of an existing deployment task by clicking View Selected Task .

5. Click Create New Task.

   1. Enter a task name.

   2. Select the target platform.

   3. For products and components, select the following:

      • Trellix Agent version that you want to upgrade to.

      • Action as Install

      • Branch as Current

      • The language of the product package.

      Optionally, you can enter the command in the Command line to upgrade or install the product. For more information, see command-line options for Trellix Agent.

   4. Select Allow end users to postpone this deployment checkbox to allow the user to postpone the upgrade task. You can specify the following:

      • Number of times the user can postpone the task.

      • The time (in seconds) till when the dialog is displayed.

      • The text to be displayed on the dialog.

      This option is applicable only for Windows systems.

   5. Click Save.

6. For Lock task inheritance, select from the following options:

   • Unlocked - allow other clients to inherit this task.

   • Locked - prevent other clients from inheriting this task.

7. In the Tags section, select one of the following:

   • Send this task to all computers - This option sends the upgrade tasks to all managed systems.

   • Send this tasks to only computers which have the criteria - This option sends upgrade tasks to specific systems that match the criteria. You can define the criteria based on the tags assigned to systems.

8. Click Next and schedule the task.

9. Review the task details and click Save. The task is added to the list on the Assigned Client Tasks tab.

10. Navigate to the Systems tab and select the group under My Organization for which you want to run the client task.

11. Click Actions → Agents → Wake Up Agents to send an Agent wake-up call to run the client task.

Upgrade tasks are sent to selected client systems during the next Trellix Agent-server communication. Every time this task executes, it checks whether to install the specified version of Trellix Agent.