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Download the Trellix Agent frame package file

  • Published on Sep 13, 2026
  • 1 minute(s) read
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Endpoint Upgrade Assistant Package Creator needs a compatible installation package for Trellix Agent, to include in the custom installation package that it generates. You need to download this installation package, called a frame package, from your target ePO - On-prem server.

The correct file is named FramePkg.exe. Files named SmartInstaller.exe or Frminst.exe don't work.

  1. In ePO - On-prem, select System Tree → New Systems.

  2. For How to add systems, select Create and download agent installation package.

  3. For version, select Windows and 5.0.5 or later.

  4. Click OK to download a valid Trellix Agent installation package from your ePO - On-prem server.

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